Open Letter to Judges & Prosecuting Attorneys

  
Judges and Prosecuting Attorneys need to be aware of a new scheme being perpetrated on the Internet by unscrupulous “so called anger management counselors“. Unfortunately, there are no state mandated standards anywhere for this new area of specialization. Consequently, the internet is being flooded with ads for cheap, fast, accepted, approved, money back guaranteed on-line anger management classes.

Currently, there is one reliable Facilitator Certification Organization and one recognized Anger Management Provider Association. Therefore, in the absence of verifiable training, experience and curricula, none of these on-line classes should be accepted.

Visit the two sites listed below for a national list of providers who are trained to offer live anger management/executive coaching classes using the Conover Anger Management Assessment and the Anderson & Anderson Anger Management Curriculum. The websites are http://www.andersonservices.com/providers.html and http://www.anger-management-resources.org/.

George Anderson, MSW, BCD, CAMF, CEAP
http://www.andersonservices.com/

Gregory Kyles, M.A., LPC, CEAP, CAMF
Director, Anger Management Institute of Texas
Diplomate, President of Texas Chapter
American Association of Anger Management Providers
http://www.ami-tx.com
http://www.linkedin.com/in/gregorykyles
http://www.myspace.com/anger_management_expert
Houston, Texas

Houston Area Anger Management Program

by Shannon Cavers

Divorce is ranked 2nd in the top 10 stressors in life according to psychological experts.  When humans experience stressful circumstances, it is not surprising that intense emotions such as anger, hostility, and resentment may surface.  Left unchecked, these emotions may lead to inappropriate aggressive behavior.  This is why courts sometimes order one or both parties to attend an anger management program.

Though some of my clients initially resented being ordered to anger management, upon completion, many find that  they are able communicate with others more effectively, better handle tense situations (both family and professional), and reduce the amount of tension experienced by their children during the divorce process. 

For more information on what to expect from an anger management program, feel free to visit the Anger Management Institute of Texas.  There are four locations in the Houston area:

2200 Southwest Freeway, Suite 420, Houston, TX 77098

9000 W. Bellfort, Suite 250, Houston, TX 77031

11821 East Freeway, Suite 555, Houston, TX 77029

301 South 9th Street, Suite 111, Richmond, TX 77469

Gregory A. Kyles, M.A., LPC, CEAP, CAMF
Director, Anger Management Institute of Texas
Diplomate, President of Texas Chapter
American Association of Anger Management Providers
http://www.linkedin.com/in/gregorykyles
http://www.myspace.com/anger_management_expert
Houston, Texas

EAPs Need Training in Anger Management

An unfortunate trend is becoming problematic nationwide. Employees from businesses and governmental agencies are being inappropriately placed in domestic violence wife beaters classes by their Employee Assistance Providers. This practice is damaging to victims of domestic violence and useless for persons in need of anger management/executive coaching classes.

Employee Assistance Professionals are not required to have training or exposure to anger management as a part of their core training. Consequently, the training which they have in substance abuse, mental health and stress management is inadequate to prepare them to assess and refer employees or dependants in need of anger management.

Corporate executives and Human Resource Managers need to carefully examine the referral patterns of in-house and contracted Employee Assistance Services. A simple inquiry to the local court or probation department can quickly provide information on whether or not the referral source is for wife beaters/domestic violence perpetrators or not.

There are three national resources which offer some legitimacy finding professional anger management providers. A list of these resources can be found at: www.andersonservices.com, www.aaamp.org and www.anger-management-resources.com.

George Anderson, MSW, BCD, CAMF, CEAP
Fellow, American Orthopsychiatric Association

Gregory A. Kyles, M.A., LPC, CEAP, CAMF
Director, Anger Management Institute of Texas
Diplomate, President of Texas Chapter
American Association of Anger Management Providers
http://www.linkedin.com/in/gregorykyles
http://www.myspace.com/anger_management_expert
Houston, Texas

Do you need an anger management class?


Despite the apparent over saturation of anger management consciousness there still seems to be a lack of clarity about what anger management is and when it is appropriate. At my organization–Todd’s Anger Management Solutions in Charlotte, North Carolina, I get many inquires by phone or through our website at www.masteringanger.com. Some of these inquires are legitimate and appropriate for anger management and others are not. Funny enough, every person whose anger is severe is not appropriate for anger management. Those who have persistent mental health problems, are drug addicted, have a history of domestic violence may not be appropriate for anger management or may benefit from anger management only if the anger management class is also combined with treatment by a licensed mental health profession. Anyone whose anger is severe, frequent, intense and long lasting should seek the advice of an anger management professional.

What really is an anger management class?

Contrary to public perception anger management is a class. It is neither counseling nor psychotherapy. Anger management interventions are structured classes that are built on the premise that the way anger is expressed is learned therefore can be unlearned. To improve the credibility of the information received in an anger management class it is important that the instructor be certified. There are 3-4 major certifying organizations in the country however only one has set the standard and has received global acceptance. That organization is Anderson and Anderson, a Los Angeles based organization that has certified thousands across the globe in anger management. This model purports that true anger management should involve a focus on anger management as well as communication skills, emotional intelligence and stress management. Therefore, it is my opinion that any anger management class that is worth its salt should include these four components.

Are there different types of anger management classes?

Generally, anger management classes are given in group format however there are times when high level executives, doctor, lawyers, nurses, pilots and business owners request private sessions. These sessions are known as executive coaching. These sessions are structured to take a coaching format. The client receives extensive testing in anger management and emotional intelligence as well as individual anger management sessions that focus on improving productivity, reducing stress, improving communication and decision making skills. All these components come together to improve anger management. Often these high profile individual have to deal with stressors that make it difficult for them to make decisions appropriately. This level of stress can lead to anger outbursts that alienate them and can have legal consequences that are threatening to their careers with disastrous financial consequences. Therefore, taking some time to have coaching on effective ways to manage anger is a smart choice to consider before anger negatively affects their career.

Anger management is appropriate for many

There are a wide range of individuals who seek help for problems with anger. I have personally worked with individuals from the stay-at-home mom to the high level executive. Each situation is unique therefore it is important that a certified anger management facilitator assesses whether anger management is right for you. Again I encourage if your anger is too frequent, too severe, to intense and too long lasting call me today at 704-804-0841 or fill our online intake form at www.masteringanger.com to determine if an anger management class is right for you.

Carlos Todd, LPC, NCC, CAMF is the owner of Todd’s Anger Management Solutions in Charlotte, NC
www.masteringanger.com

Gregory A. Kyles, M.A., LPC, CEAP, CAMF
Director, Anger Management Institute of Texas
Diplomate, President of Texas Chapter
American Association of Anger Management Providers
http://www.linkedin.com/in/gregorykyles
http://www.myspace.com/anger_management_expert
Houston, Texas

Anger Management in Adult Education

By  George Anderson, MSW, BCD, CEAP

Yesterday in California an entire highway was closed as the result of “road rage”. There are daily reports of airport rage, child abuse, spousal abuse, homicide and “dog fighting”. Person and property-directed aggression is not just the “rage” it is a public health epidemic.

Take a look at these stats:

More than 2 million people are knifed, shot, or otherwise assaulted each year in the United States .

Physical violence between spouses occurs in 1/3 of all households.

Each year thousands of children are killed or hurt due to child abuse.
Cock fighting and dog fighting is now being exposed.

In spite of this increasing societal problem, there are no organized publicly supported efforts to prevent or stem the tide of the expression of unhealthy anger, rage and aggression.

Free anger management classes in community Adult Education

As the leading provider of anger management/ executive coaching in the nation, Anderson & Anderson has been instrumental in assisting in the establishment of anger management classes in two community adult education classes.

In 1998, Grant Union High School ( Sacramento , CA.) introduced free anger management classes in its Adult Education School for community residents. The following year, Compton Unified School District introduced the Anderson & Anderson curriculum in its Adult Education Program. ( Compton , CA .)

Both of these school districts receive funding from the California State Department of Education. These classes are successful and well received by their respective communities. In spite of this, they have received little media attention and have not been replicated.

Anger management is a cost saving intervention both in terms of money, resources and lives. All school districts should incorporate anger management classes into is adult education programs.

Gregory A. Kyles, M.A., LPC, CEAP, CAMF
Director, Anger Management Institute of Texas
Diplomate, President of Texas Chapter
American Association of Anger Management Providers
Houston, Texas

Todd’s Anger Management Solutions, PLLC in Charlotte, North Carolina becomes a major East Coast Anger Management Provider

By Carlos R. Todd, LPC, NCC, CAMF 

Todd’s Anger Management Solutions in Charlotte, NC becomes a major provider of anger management on the East coast. This company has been receiving a steady stream of inquires from across the country by individuals and organizations seeking anger management services. This development is placing Todd’s Anger Management Solutions well on its way to its goal of being the premier provider of anger management on the East coast.  

Charlotte, North Carolina—July 27, 2007.

Todd’s Anger Management Solutions is a Charlotte, North Carolina anger management practice which in the last few days alone have received inquires from New Jersey, California, Alabama, Tennessee and across North Carolina. This company has also been contacted by a very popular Cable network for consultation on anger management issues. Todd’s Anger Management Services, PLLC provides anger management classes, anger management assessments, one-on-one executive coaching, seminars and training programs to adolescents, adults and organizations, businesses, sports teams, individual athletes and high level professionals including doctors, lawyers, nurses, pilots, traffic controllers and others in high stress jobs. Current clients also include high level business executives, parents, professionals and war veterans.  

In less that a month their website www.masteringanger.com has become a buzz of activity and their blog www.angeronmymind.com has become among one of the most popular anger management blogs on the internet. Carlos R. Todd–the president of Todd’s Anger Management Solutions was also named by Anderson and Anderson as the key person for North Carolina in the provision of anger management services.

 Carlos Todd is also president of the American Association of Anger Management providers (www.aaamp.org). He states, “With increasing levels of fear and anxiety in our society the problem of anger will not be going away any time soon. My job as a professional anger management facilitator and executive coach is to provide a credible and effective solution to those who seek help.” 

Todd’s Anger Management Solutions is a caring, compassionate and confidential organization dedicated to meeting the anger management needs of all their clients on the east coast. Contact Carlos Todd today at 704-804-0841 or todds@masteringanger.com for a free consultation regarding your anger management needs. Visit their website at www.masteringanger.com to learn more about our services.

Gregory A. Kyles, M.A., LPC, CEAP, CAMF
Director, Anger Management Institute of Texas
Diplomate, President of Texas Chapter
American Association of Anger Management Providers
Houston, Texas

Anger and Stress in Casinos

By George Anderson, LMSW, CEAP, CAMF

Casino employees are often vulnerable to a range of physical and emotional problems. Employees who work in casinos are expected to always treat customers with respect, smiles and dignity. Shelly Field, who counts “100 Best Careers in Casinos and Casino Hotels” among the 20 books she has written, said the 24-hour go-go atmosphere found in casinos piles stress on workers. “In the casino business you always have to be “on”, and that adds to stress. “Having to smile and be customer-service oriented on a constant basis becomes stressful in some instances,” said Field. The primary goal is to keep customers in the casino happy in spite of their attitude or behavior. Customers may often be intoxicated or angry over gambling losses. Employees are expected to tolerate rude and often insulting behavior. This can lead to stress, depression, hypertension, heart disease and anger. Since anger is a secondary emotion, it is usually preceded by frustration, stress or some other intense emotion.

Unrecognized and/or untreated workplace stress and anger can lead to an increase in sick day usage, accidents, interpersonal conflicts and poor morale. The resulting frustration experienced by the employee can trigger an angry outburst or employee burnout. According to an article published in http://www.casinodealers.net, stress is extremely problematic among casino workers: seventy-five percent of casino workers identified stress as a significant cause of job dissatisfaction. Fifty percent of surveyed casino workers reported a lot-to-moderate stress. Fifteen percent of medical claims among casino workers are reported to be stress related. Medical providers report that stress is a major contributor to most physical and mental health problems. Substance abuse, excessive eating and gambling are the principle occupational injuries of white collar and customer service workers. Stress indirectly costs employers $150 billion annually. Unfortunately, twenty-five percent of all surveyed managers believe that anger is an acceptable management strategy oblivious to the costs of the company, as well as to employee morale. Stress is expensive emotionally, physically and financially for both employees and their employer.

Enlightened risk management and human resource consultants are aware of the business and legal exposure to organizations that ignore the need to address workplace stress, interpersonal conflicts, anger and person directed aggression. The average cost to an organization to defend itself against litigation charging workplace abuse is $700,000. The introduction of anger management courses, which include techniques for recognizing and managing stress, managing anger, improving communication and increasing empathy, have been shown to effectively address workplace stress and interpersonal conflicts.

Research conducted at the University of South Florida demonstrated that when an anger management program was introduced to students in one class, the entire school benefited. Similarly, a twelve-month study conducted in one unit consisting of 16,000 employees in the U.S. Postal Service resulted in a savings of 1.7 million dollars. There was an increase in morale, increase in workplace performance, and reduction of sick day usage, a reduction in accidents and a dramatic decrease in the number of workplace conflicts.

In addition to offering anger management to employees who exhibit problems managing stress, communicating effectively and demonstrating emotional intelligence, anger management classes can be a cost saving intervention relative to preventing workplace conflict and improving employee morale.

A typical program can be implemented by providing brochures or pamphlets explaining what an anger management class is and is not. Often, employees are reluctant to attend any program that may imply mental or emotional disturbance. Therefore, it is essential that the course be explained in simple language as a class designed to teach skills in managing stress, anger, improving communication and increasing empathy.

In order to address the stress and frustration often found among casino workers, a good anger management program must provide the workers strategies to manage their stress and anger. In addition, the essential components of a good anger management program should include skills to improve communication and increase empathy. This is not a program that helps individuals deal with severe emotional problems; therefore, employees should not experience any stigma associated with attending such a class. These courses are taught in small groups with approximately 20 employees, with separate groups for management and line staff, so that each can feel free to express themselves openly. Management staff often benefit from additional training on how to recognize signs of employee stress or depression in their work units.

Casino workers experience a high degree of workplace stress and anger based on the unique nature of their work environment. Like doctors, firefighters and law enforcement officers, the stressful nature of the work is not likely to change. Instead, it is the employees who must be taught skills to manage their stress in ways that increase, rather than decrease, their job performance and team morale. The introduction of anger management courses are a cost saving intervention for businesses and industries.

Gregory A. Kyles, M.A., LPC, CEAP, CAMF
Director, Anger Management Institute of Texas
Diplomate, President of Texas Chapter
American Association of Anger Management Providers
Houston, Texas