Anger Management – Emotional Intelligence Assessments

Anger Management Institute of Texas now provides anger and emotional intelligence test upon request. If you’re a Manager, Human Resource Professional, Mental Health Professional, or an Employee Assistance Professional in need to have someone evaluated for fitness-for-duty these are invaluable tools for assessment purposes.

The anger assessment measures a person’s skills in six areas: interpersonal assertion, interpersonal deference, interpersonal aggression, empathy, stress management, and personal change orientation.

The emotional intelligence test measures a person’s emotional outlook in the following areas: life pressures, life satisfactions, emotional self-awareness, emotional expression, emotional awareness of others, intentionality, creativity, resilience, interpersonal connections, constructive discontent, outlook, compassion, intuition, trust radius, personal power, integrated self, general health, quality of life, relational quotient, and optimal performance.

Cost: $150.00

For more information about our services please call 281-477-9105 or visit our website

Anger Management Institute of Texas is a certified Anderson & Anderson provider.

Anger Management Classes available 7 days a week in Houston, Texas.

Gregory A. Kyles, M.A., LPC, CEAP, CAMF
Director, Anger Management Institute of Texas
Diplomate, President of Texas Chapter
American Association of Anger Management Providers
Houston, Texas

Learning Healthy Anger Management Strategies

When treating or dealing with anger issues, there are many suggestions for anger management strategies. Each of them is intended to help people who are hot-tempered and frequently have fits of rage. Anger, although a healthy and normal response to upsetting situations, it can be intense to the point of violence. When a person experiences regular episodes of angry or reckless behavior, there’s a problem, one that needs to be dealt with. Anger management strategies are designed to help an individual return to a healthy, normal existence.
Taking a time-out is considered a healthy management strategy. Removing oneself from a situation or person that makes a person angry is practicing time-out. This anger management strategy might simply require a ride in the car or a walk on the beach. Playing sports or working out will help an individual to use up some of the extra energy without involving others. Some other suggestions for time-out are reading, listening to music or sitting alone in silence. Each of these activities are healthy anger management strategies.

A second example of a healthy anger management strategy is, owning up to the anger. Although the anger is usually brought on by an irritating situation or a confrontation with another individual, the anger actually belongs to the troubled person. Only the person who’s experiencing the anger issues can control their outbursts. Only the person with the anger issues can learn anger management strategies and how to deal with their feelings in a healthy way. When an individual becomes mad or upset they need to try to disclose the reasons for their anger whether it is hurt, fear, frustration sadness, confusion , jealousy or whatever seems to bring unleash the rage.

Another healthy anger management strategy is to look back on those situations that upset an individual and try to find ways to make changes. Learning the cause of the anger may help the individual to avoid those situations. Not only might the person learn to avoid these incidents but they might also choose to take what they’ve learned and attempt to deal with the situation without bursting into a frenzy.

A fourth suggestion regarding healthy management strategies is to confront the situation or person. Talk to the person or people involved, calmly of course, to try to determine the root of the problem. The angry individual might actually discover that the whole thing was a mix-up, a misunderstanding. The individual might also try asking the person or people in the situation to think about their behavior and perhaps even change it. It may be surprising what people would be willing to do to help the person who is attempting to deal with their problems with anger. Hopefully everything will work out for the best. If not there has to be room for acceptance. Sometimes a person must simply accept the situations and people they cannot change and either deal with it or walk away.

Learning healthy anger management strategies should be considered by those with anger problems. There are many books published regarding anger and anger management. There is also a wealth of information available on the Internet for those who are attempting to deal with their anger by learning healthy anger management strategies.

By Andrew Hacker

Anger Management Institute of Texas is a certified Anderson & Anderson provider.

Anger Management Classes available 7 days a week in Houston, Texas.

Gregory A. Kyles, M.A., LPC, CEAP, CAMF
Director, Anger Management Institute of Texas
Diplomate, President of Texas Chapter
American Association of Anger Management Providers
Houston, Texas

The Secret of Stress Management

Stress is all around us and affects us every day. Here are some easy to use methods for coping with stress.

Stress, it’s all around us! All day long we are exposed to stress, stress at home, stress at our jobs and, at least here in San Diego, even stress at the beach. Things happen to us, a loved one dies, someone kicks sand in our face, we’re fired from a job or someone cuts us off on the freeway. These and lots more things cause us stress and we all know that type of stress and how it makes us feel.

This type if stress is known asdistress. It is the most commonly-referred to type of stress and is know to affect us negatively. This type of stress raises our blood pressure, sends all kinds of chemicals through our minds and bodies and, if continued for long periods of time, can result in anxiety or depression.

The second type of stress is less obvious and is know as eustress.Eustress is a positive form of stress. This is the stress you go through during positive events in your life, getting a promotion at work, getting married or buying a new house. These events are desirable but, just like distress, eustress can be equally taxing on the body, and if added together with other stressors can also have negative results on our health.

When it comes right down to it, stress can be triggered by how we work or even relax. We don’t have to have some major triggering event to cause us to be “stressed out” we can even be stressed out even when we’re bored! Since stress is unavoidable it is important to find ways to decrease and avoid stressful incidents to decrease our negative reactions to stress. Like brushing your teeth or eating breakfast, life is basically a routine to follow. The following are some things you can add to your routine to reduce or even prevent stress.

Managing time

Time management skills are probably one of the best methods of reducing stress while allowing you more time with your family and friends. They can also possibly increase your performance and productivity.

To improve your time management:

Focus on what you are doing at the moment.
Delegate what you can.
Schedule time for yourself.
Keep a log of how you spend your time, including work, family, and leisure time.
Prioritize your time by rating tasks by importance and urgency. Focus your time to those activities that are important and meaningful to you.
Manage your commitments by not over- or under committing. Make sure you commit only to what is important to you.
Use a day planner and break large projects into smaller ones then set short-term deadlines. This will overcome inertia and procrastination.
Examine your beliefs to reduce conflict between what you believe and what your life is actually like.
Build Healthy Coping Strategies

Identify how you cope with stressors. Log any stressful event and write down how you reacted and what you did to cope with the stress. You can use this information to change unhealthy coping strategies into healthy ones-those that help you focus on what you can change or control in your life to make your life more positive.


Your behaviors and lifestyle choices affect your stress level. Although they may not stress you directly, they can interfere with the ways your body seeks to relieve itself from stress. Here’s some things to do:

Determine your purpose in life.
Balance your personal, work, and family needs and obligations.
Since your body recovers from the stresses of the day while you are sleeping get plenty of sleep!
Eat a healthy diet to give you nutritional fortification against stress.
Exercise regularly.
Limit your consumption of alcohol.
Refrain from smoking anything.
Social support

Social support can help moderate stress. Your family, friends and your community comprise your social support. This support gives you the knowledge that you are cared for, loved, esteemed, and valued. Research shows that there is a strong relationship between social support and better mental and physical health.

Change Your Thinking

When an event triggers negative thoughts, you may experience fear, insecurity, anxiety, depression, rage, guilt, and a sense of worthlessness or powerlessness. Often we relive these events and emotions over and over in our minds. These emotions trigger our body’s stress, just as a real threat does. Developing coping methods to deal with, and eliminate your negative thought patterns and the way you see things can help greatly reduce stress.

Thought-canceling can stop a negative thought to help eliminate stress. When you have a negative thought tell yourself, “cancel, cancel” and image the negative thought leaving your mind.
Examine your thoughts and ask yourself, “What’s the worse that can happen?” then decide if you can live with that. Once you look at what the worst case event might be you’ll probably recognize that it won’t happen. This will help you to avoid exaggerating the negative thought and interpreting an event incorrectly.
Think! Problem solving helps you identify all aspects of a stressful event and helps you to find ways to deal with it.
Change your communication style. This can help you communicate in a way that makes your views known without making others feel put down, hostile, or intimidated. This reduces the stress that comes from poor communication.


One of the best methods of dealing with stress is to use positive visualization techniques. One way is to anticipate stressful situations and visualize how you can positively deal with them. This is called positive rehearsal which, by the way, is very different than most people deal with stressful situations. Most people visualize the worst possible outcome of a situation, such as “She’s going to be angry about this” and go in with both barrels blazing. Using positive rehearsal you can avoid this type of stress. For example knowing that you will have to talk with a teenager about her grade in algebra you image yourself recognizing her positive achievements in English and history. Then you image yourself asking what you can do to help her improve her algebra grade. You see yourself brainstorming with her and coming to a mutually agreeable solution. This is a very positive and powerful method of using your imagination!


Similarly to visualization hypnosis can be used to reduce stress. In addition to the benefits from positive imaging the body also receives the additional benefits of physical relaxation, a key to stress reduction. You can use self hypnosis or, if you are not skilled with that yet, you can have a professional hypnotist teach you methods of stress reduction that can also help you deal with many other areas of your life. This can be especially helpful if there is a situation you have been dealing with for a long period of time without resolution.


So whether you’re the mail guy, the CEO, or the average working parent, stress is one unwanted visitor we all would like to boot out of our lives. Since stress can affect our health and reduce the quality of our lives take a few moments to review this article and see which of these coping methods you can use. Reducing your stress can help make the rest of your life long, happy and healthy. What more could you wish for?

By Wil Dieck

Anger Management Institute of Texas is a certified Anderson & Anderson provider.

Anger Management Classes available 7 days a week in Houston, Texas.

Gregory A. Kyles, M.A., LPC, CEAP, CAMF
Director, Anger Management Institute of Texas
Diplomate, President of Texas Chapter
American Association of Anger Management Providers
Houston, Texas

Anger Management

We all get angry from time to time. Anger is a normal, healthy emotion that allows us to face threats and defend ourselves. Without anger, we probably wouldn’t be able to survive. But can someone be too angry?

Some people are indeed more prone to getting angry than others. They get angry more easily and more intensely. Being angry, however, doesn’t always involve screaming loudly or visibly acting out. People also express anger more silently, leading to chronic irritability, social withdrawal, and sometimes, physical illness.

Psychologists explain that those who are more easily angered have a low tolerance for frustration. This could partly be due to an irritable temperament – and they are easily bothered even as babies. Environmental factors also play a role. Typically, people who are easily angered come from families that are more disruptive and aren’t as skilled at emotional communication.

Regardless of the cause, too much anger can lead to many negative consequences. For example, it can lead to inappropriate actions at the workplace that can get you fired. Excessive anger can hurt your personal relationships. It can lead to domestic violence, where an overly angry person can hurt or even kill their partner.

Some believe that “letting it all out” is the best way to deal with anger. Unfortunately, many use this idea to justify their aggression. While it is healthier to express your anger rather than to keep it bottled inside, an aggressive tendency actually encourages more anger and further aggression. Expressing your feelings in an assertive manner that still shows respect for others is the healthiest way to deal with anger.

We can’t do anything about many of the things that trigger our anger. There will always be something, someone, who just gets to us. We can, however, control the way we react to things. Here are some tips from the American Psychological Association on managing anger:

Relaxation techniques – deep breathing, meditation, yoga, relaxing imagery

Cognitive restructuring – change the way you think about a situation (For example, the next time someone cuts you in line, tell yourself that it’s ok to be frustrated, but that it’s not the end of the world.)

Better communication – try to listen to what the other person is saying before jumping to conclusions, think before saying impulsive things, speak in a respectful manner

Humor – use “silly humor,” not harsh, sarcastic humor, to help see your feelings from a different perspective (For example, if think of your coworker as a “scumbag,” imagine a bag of “scum” working at a desk.)

If you feel that your anger is out of control, consider anger management counseling. There are many effective techniques that you can use on a daily basis to make your life, as well as the lives of those around you, much more calm and pleasant.

By Juhee Lee

Anger Management Institute of Texas is a certified Anderson & Anderson provider.

Anger Management Classes available 7 days a week in Houston, Texas.

Gregory A. Kyles, M.A., LPC, CEAP, CAMF
Director, Anger Management Institute of Texas
Diplomate, President of Texas Chapter
American Association of Anger Management Providers
Houston, Texas

Anger Management: Conflict Prevention Strategies for Health Care Professionals

Anger Management: Conflict Prevention Strategies for Health Care Professionals

October 9th, 2007 – Gregory Kyles

An Audio Conference sponsored by AHC Media LLC

Anger Management: Conflict Prevention Strategies for Health Care Professionals

When: Monday, October 29, 2007

What time: 2-3:30 pm ET     

Presenter: George Anderson, MSW, BCD, CAMF

Click here – – or call 800-688-2421 to register for this 90-minute live audio conference and learn how your hospital can learn conflict prevention strategies for anger management.  Please mention promotion code 10T07209/EM4741.

Health care workers routinely feel tremendous stress with the demands and pressure of the health care system. Conflict within a health care organization can affect patient relationships, risk management and liability-not to mention how stress and conflict impacts patient safety and the overall quality of care. In this 90-minute interactive audio conference, our expert speaker and anger management coach, George Anderson of Anderson & Anderson, will provide proven techniques on how to introduce an anger management intervention program in your facility. Gregory Kyles, Director of the Anger Management Institute of Texas refers to George Anderson as “the trusted name in anger management today”.

By the end of this program, you will be able to assess the impacts of stress management and identify liability factors within your own system. We will also discuss steps for implementing hospital policy regarding anger management and disruptive behavior that could help you limit your liability and reduce the risks of costly litigation.


I.      Anger management and conflict prevention in  your facility

    a.     Precursors and staff education

    b.     Advantages of anger management in your hospital

II.     Using anger management as a cost saving intervention

III.     Initiating proactive approaches to anger management and  resolving disputes

    a.     Staff education

    b.     Resources and conflict resolution tools

IV.      Tips for stress management in a hospital setting

V.      Identifying the adverse effects of stress

    a.     Improving patient safety and quality of care

    b.     Stressors in your facility

VI.      How to develop hospital policy on handling disruptive behavior

    a.     Policy/procedure for incident reporting

VII.      Anderson hospital case study

VIII.      Q&A
Learning objectives

By the end of this course participants will be able to:

§         Identify when anger and disruptive behavior becomes an issue at your facility

§         Implement a proven anger management intervention model

§         Discuss the benefits of anger management on patient care, hospital and physician liability, and employee retention rates

§         Assess the impact of stress mismanagement and burnout

§         Implement policy in reporting disruptive and inappropriate behavior

§         Promote staff wellness through anger and stress management in your facility

Plus – you get the chance to ask our expert George Anderson, MSW, BCD, CAMF your own questions during the live Q&A session following the presentation.

Who should attend?

Hospital administrators
Chief medical officers
Medical staff
Medical staff coordinators
Risk managers
Compliance officers
Joint Commission coordinators
Executive leadership
Nurse managers
Human resource directors
In-house legal counsel
Hospital policy makers
Registration includes:

–         Admittance to the 90-minute call for as many people as you can accommodate around your conference telephone

–         Access to the specially created presentation handouts (available 48 hours in advance)

–         Participation in the live Q&A with George Anderson, MSW, BCD, CAMF following the presentation

–         Certificates of attendance for all audio conference attendees

New format now available – Take advantage of AHC Media’s newest feature: Streaming Audio.  No need to wait until the CD is produced – this new feature allows access to the audio conference and presentation slides available from your computer. Listen at your own convenience. Please mention code 16T07209 when ordering the streaming option.

Anger Management: Conflict Prevention Strategies for Health Care Professionals

Audio Conference sponsored by AHC Media LLC

The fee of just $299 allows you to invite as many listeners from your facility as you can accommodate around your conference telephone. Plus, make sure your specific question gets answered by participating in an interactive question-and-answer segment immediately following the presentation. Click here – – or call 800-688-2421  toregister today or order the CD (MP3 format) for this brand new audio conference and educate your entire staff. Please mention code #10T07209/4740.


George Anderson, MSW, BCD, CAMF is a Board Certified Diplomate in Psychotherapy, a Fellow in the American Orthopsychiatric Association and the first global provider of anger management training, workbooks, videos, DVDs and interactive CDs. He is the author of “Gaining Control of Ourselves”, “Controlling Ourselves”, “Parenting in A Troubled World”, “The California Domestic Violence Intervention Curriculum”, and “Depression, Awareness, Recognition and Intervention”. Mr. Anderson received post graduate training in child and adolescent psychotherapy from the Harvard University School of Medicine (1971) and previously taught in the UCLA Neuropsychiatric Institute, Pepperdine University, and Simmons College School of Social Work. Currently, he is the major provider of language and culture specific curricula in anger management and domestic violence intervention. Visit more information about George Anderson and the Anderson & Anderson Anger Management/Executive Coaching curricula.

Please share this e-mail with your colleagues. 

Would you like to submit a question to our speaker prior to the audio conference, to be addressed during the Q&A? If so, send an e-mail to  or call 404.262.5461 and mention the name of the audio conference and submit your question.

The information provided in AHC Media audio conferences does not, and is not intended to constitute medical diagnoses or legal advice. Opinions, references, and links provided by our speakers are provided for your convenience and do not represent our endorsement of such opinions, products or services.

If you would like to contact George Anderson directly, send an email to or call 310.207.3591

Anger Management Institute of Texas is a certified Anderson & Anderson provider.

Anger Management Classes available 7 days a week in Houston, Texas.

Gregory A. Kyles, M.A., LPC, CEAP, CAMF
Director, Anger Management Institute of Texas
Diplomate, President of Texas Chapter
American Association of Anger Management Providers
Houston, Texas

Anger Management Technique Re-wire your Brain

Do you have trouble with anger management, and find yourself caught in the same old emotional reactions?

Maybe you blew up at your spouse, only to realize after the smoke cleared that you might have overreacted just a tad. Or perhaps you weren’t invited to your uncle’s friend’s sister’s birthday party…and you behave as if that’s the slight of the century.

When you overreact to situations, or have problems with anger management, even the most minor snafu can cause you to storm out of the room, slam down the phone, or shut down entirely. It’s as if you can’t help it — the reaction is as automatic as a mallet to the knee.

Science Reveals That Anger and Emotional Responses May Not Be Your Fault
New research indicates that habitual, knee-jerk responses go way back to our childhood.

As youngsters, we learned to adapt to our families’ idiosyncrasies as a way of survival. In the past, psychologists referred to these coping mechanisms as “baggage,” but science has now shown us that these responses are actually hard-wired into our brains. And when our responses are ingrained, they become our filtering system for future incidents.

In other words, if something happens today that the brain reads as similar to something that happened in your 20s, your brain will respond as if it were the first time even though you may be in your 50s or 60s and beyond.

One Family’s Example: Response to Yelling
Let’s say a child comes from a home where the parents fight frequently. That child is going to associate yelling with bad feelings. As an adult he is likely to shut down when his spouse raises her voice, just like when he was a kid — running to his room, closing the door, and essentially blocking out the noise.

Does this mean that if you come from a family of yellers you are doomed to hide under your bed every time someone raises a voice? Not necessarily. Recent research indicates that the brain continues to grow throughout our lives, and old patterns can be released as new ones are formed in your baby boomer years.

Anger Management Help Is On the Way
The way to practice anger management and avoid knee-jerk reactions is to establish new brain connections. You do this by refocusing your attention to a different outcome or possibility.

But before you can foster these new connections in your brain, you have to be aware of the old brain triggers.

This easy exercise can help you improve anger management and start “rewiring” your brain to better control those over-reactions. Practicing this exercise will help you make positive changes in your life.

1.   Thinking of Alternatives:

o    When you find yourself projecting past experience onto a present one, try to imagine alternative ways to handle the situation. For example, let’s say you have lunch plans with a friend who cancels at the last minute. Immediately, you feel an overwhelming sense of hurt and rejection, which is how you always feel in similar situations. This indicates a past pattern! Be conscious of this and take a step back to recognize it.

o     Next, approach the situation from an entirely different perspective. You might try humor to deflect the bad feelings, thinking to yourself, “Gee, I guess it’s my deodorant.” Or you could choose the direct approach and ask your friend if you have done something to upset her. Or take the practical route and decide that your friend is just overbooked, overextended, or over-promised, and give her a get-out-of-jail-free card. (Hint: If you have difficulty coming up with alternative ways to handle the situation, think about how someone else — your mother, a childhood friend, or an admired acquaintance — might handle the same situation.)

2.   Plugging in New Choices:

o Next, replay the actual situation as vividly as possible: the phone ringing, the sound of your friend’s voice, the awkward goodbyes, and imagine yourself carrying out one of your new solutions. Maybe you decide that being understanding of your friend’s busy schedule is the best choice.

o  Replay the phone call and plug in your new behavior (the understanding you) rather than playing out your old behavior of feeling rejected and hurt.

Make the Anger Management Changes Last
Before long, you will begin to see a slight shift in how you feel. Every time you repeat this exercise you will refocus your attention on a new outcome. This will rewire your brain, make new neural connections, improve your anger management – and make positive changes in your life.

By Karen Sherman

Anger Management Institute of Texas is a certified Anderson & Anderson provider.

Anger Management Classes available 7 days a week in Houston, Texas.

Gregory A. Kyles, M.A., LPC, CEAP, CAMF
Director, Anger Management Institute of Texas
Diplomate, President of Texas Chapter
American Association of Anger Management Providers
Houston, Texas

Activities For Anger Management

Tough is the word I would use to describe how it is to deal with the circumstances of getting angry with no control. Too many people don’t know how to handle tight situations other than getting uncontrollably angry. Of course we will leave young children out of that category. There are ways to cope with situations of the sort but not enough people know that the education is out there.
Participation is the key for individuals to be able to control their anger. There are a number of activities that can be practised when you are feeling like you are about to lose control. A very important and popular one is to exercise. Exercise will usually improve an individual’s mood rather quickly. These exercises can be something as simple as going for a walk or a very aggressive work out at the gym. Going for a walk in the country is usually the best. It will create a feeling of serenity which will keep you calm for a long time afterwards.

It helps for people to know that they are not alone. Once they see this then they have an easier time opening up about their feelings. There are many anger management camps or support groups around your area. This way a person also gets to hear about the success stories which in turn will make them feel like maybe they can shake this nasty and dangerous disease.

Kids are however a little different. While it is important to deal with the anger management issues, it usually takes a little different strategy. Kids don’t tend to respond to well in groups sessions like support groups. They either tend to shy away or get bored very fast. So what you need to do with kids is have them participate in sports that will help them overcome some of their issues. Other carefully planned activities work well for kids. It might be something like writing a story or coloring a picture. Either way with the exception of extreme case this has been found to work better than dragging your kids off to the mental doctor. Remember that they are only kids so you need to approach them as such.

Everyone is different so it, if possible should be left up to the individual to choose his activities. If you try and force someone into something they are unfamiliar with or something they don’t like then you will only end up going backwards in the helping of the anger management.

By Dale Mazurek

Anger Management Institute of Texas is a certified Anderson & Anderson provider.

Anger Management Classes available 7 days a week in Houston, Texas.

Gregory A. Kyles, M.A., LPC, CEAP, CAMF
Director, Anger Management Institute of Texas
Diplomate, President of Texas Chapter
American Association of Anger Management Providers
Houston, Texas